Meet Lisa and Tianna!

Lisa Lee is an Associate Marriage and Family Therapist (AMFT) at JRM&A! Lisa is an Army Veteran and has a Masters in Counseling Psychology. She uses CBT techniques and has experience working with women, preteens, teens, and the queer community. Lisa is also a new mom and is hoping to draw from her experiences when working with clients who are also mothers.

Tianna Herrera is an Associate Professional Clinical Counselor (APCC) at JRM&A. Tianna has a Masters in Mental Health Counseling and has been in the Air Force for 24 years. She has experience working with children, LGBTQ+, and parents of children with neurological disabilities.

Lisa & Tianna both served in the Military which has influenced them to join our team at JRM&A and to continue serving their community. They each bring in a unique perspective and can relate to many groups specifically military members, women of color, and women.

Learn more about who they are and their therapeutic approaches!

1. What made you want to become a therapist?

Lisa: That is such a tough question to answer! I have always been more of a listener than a talker. Growing up my family and friends would always vent to me and I would always enjoy listening and helping them figure things out. It took me a while to finish my Bachelors, picking a major is daunting! I kept asking myself what I wanted to spend my life doing and  it wasn’t until after my deployment that I realized that I could make a living out of helping people by listening to them. I spent most of my deployment in the smoke pit playing cards and listening to people’s stories and troubles. When I got back I wrapped up my Bachelors and applied to a Masters Program in Counseling Psychology.

Tianna: When I was 7 years old, my grandmother asked me, “What do you want to be when you grow up?” She had me write my response on a sheet of paper, and she kept it. My response was Child psychologist. I guess–from a young age–I have always wanted to help others. Additionally, I was volunteering at the Palo Alto VA hospital with the Soldier’s Angels Organization where we cook and serve food for veterans staying at the VA hospital. I often found myself drawn to speak to people to hear their stories and listen to their military and personal experiences. I was told several times that I should be a counselor. After hearing it so often, I decided to look into going back to school to be a counselor. 

2. What clientele population do you have most experience working with?

Lisa: I have the most experience working with Women of Color. I would love to gain more experience within the Queer community, children and couples.  However, I am open to working with anyone who thinks we might be a good fit. 

Tianna: Most of my experience has been divided between women (specifically from Asian cultures) and children with trauma. 

3. How do you support clients in their therapy journey?

Lisa: I listen to them. Everyone has a different journey to make in therapy. I think the first step is really just listening and validating what they are going through. When my client is ready to progress, I will be there to help them along the way. Therapy is what you (the client) makes of it. I’m here to keep you on track.

Tianna: Validation, active listening, and support. It is very important to me that I create a safe and open environment for my clients. I want them to feel understood, heard, and supported throughout their journey. 

4. What would you say to someone hesitant to use therapy?

Lisa: I think a lot of people can be hesitant to start therapy. It is hard. Being open with someone you barely know, letting them in to see the good and bad, letting them know your fears and doubts is scary. It is. But the thing I would want to convey is that, I’m not here to judge you. I’m not here to have an opinion on anything you say. I’m here to support you 100%. If anyone will always be in your corner, that’s usually going to be your therapist ( and hopefully that’s me!)

Tianna: Therapy is not for everyone. I hear often that one bad experience with a therapist can make someone not want to pursue therapy again. I understand this fear; however, I feel that everyone should give it a try and see what could flourish or change (for the better) in their life. Give therapy a chance, and if it is not your thing, maybe you have the wrong therapist.

5. What is one unique thing about yourself that you would like your clients to know?

Lisa: Hmmm… Just one thing?!?! ( kidding) I would like to say that through my lived experiences I have been able to relate somehow to most people. I mean, I’m a Queer, Single Mother by Choice, born and raised in the Bay Area, Veteran and a Woman of color. (That definitely was more than one thing… but I think I understood the assignment)

Tianna: I am a military member. I have lived all over the world and it taught me how to be open, take an interest in other cultures, and how to communicate effectively with people from all walks of life (e.g., different nationalities, religions, socioeconomic status, race, and gender). My experiences have helped me connect with others.

More Resources

At JRM&A we lead with compassionate, trauma-informed therapeutic models that are personalized and solution-focused to help support our clients’ needs and attain their personal goals.

To learn more about trauma and how to move through Post Traumatic Growth, download our Post Traumatic Growth Road Map!

To schedule an appointment with us, call (650) 386-6753 or visit our website


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